by admin | Jan 30, 2014 | Leadership Development, Management Tips
Last week, I introduced the Thomas-Kilmann Conflict Mode Instrument (TKI), my favorite tool for developing conflict management knowledge. Leaders can use this tool to identify the way they typically handle conflict, and to make informed decisions about choosing an...
by admin | Jan 23, 2014 | Leadership Development, Management Tips
Conflict happens, whether we want it to or not. Most of us have a strong, visceral reaction to conflict, including (but not limited to) fear, avoidance, excitement and/or dread. However, when you boil it down, conflict is just when one person’s wishes and desires are...
by admin | Jan 16, 2014 | Diversity in Workforce, Leadership Development, Management Tips, Managing Difficult Employees
There are certain employees that some managers may consider unmanageable. Sure, difficult employees give managers a chance to refine their skills, but that doesn’t make it any easier to deal with them. Jezra Kaye and I wrote a book to help managers with a category of...
by admin | Jan 9, 2014 | Diversity in Workforce, Leadership Development, Management Tips
In my fourth and final piece about the Myers Briggs Type Indicator (MBTI), certified MBTI expert Freddi Donner of Business Stamina and I offer practical tips to implement MBTI for leaders, managers and human resource professionals. Before we dive in to the tips, let’s...
by admin | Jan 2, 2014 | Baby Boomer, Future of Work, Generation X, Generation Y, Generational Differences at Work, Women in Workforce
2013 has been a very interesting year in the workplace, with so many workforce trends in motion and more rapidly heading our way. Temporary workers are on the rise, Baby Boomers are retiring (or not retiring), women are leaving the corporate world to start their own...
