by admin | Jul 1, 2009 | Baby Boomer, Generation X, Generation Y, Generational Differences at Work, Management Tips
My last four blogs discussed the personality traits of the four generations, as well as the most effective key words to use for each generation. Now that you understand these points, it’s time to look at some generational nuances. Family nuances Birth order can...
by admin | Apr 29, 2009 | Generational Differences at Work, Management Tips
When people learn that I work with the different generations in the workplace, I often hear “I can’t talk to THEM. THEY are the problem.” It doesn’t matter if it’s a Baby Boomer talking about a Gen Y, or a Traditionalist talking about a...
by admin | Feb 8, 2009 | Baby Boomer, Generation X, Generation Y, Generational Differences at Work, Management Tips
Mitre Corporation, a public interest company, has found a creative way to get the best out of generational workplace differences. It’s called reverse mentoring. “There’s a long standing feeling that there’s a communication barrier between more experienced employees...
by admin | Jan 7, 2009 | Management Tips
Here’s one tip that will not only change how you communicate with your employees, but also improve your bottom line. Avoid the word “why” in your conversations. The word why is actually a request for justification. Consequently, the receiver of that...
by admin | Dec 29, 2008 | Executive Coaching, Leadership Development, Management Tips
What is this thing called coaching?” I must get asked that question 10 times a day. I admit that coaching is a very vague term. When I say that I’m a certified coach, people ask if I coach sports teams. When I say that I actually coach business teams,...