by admin | Jan 7, 2009 | Management Tips
Here’s one tip that will not only change how you communicate with your employees, but also improve your bottom line. Avoid the word “why” in your conversations. The word why is actually a request for justification. Consequently, the receiver of that...
by admin | Jan 6, 2009 | Generation Y, Generational Differences at Work, Management Tips
What does Gen Y and Obama’s upcoming inaugural speech have in common? Gen Y Jon “Favs” Favreau, Obama’s chief speechwriter. 27-year old Favs shared a house with 6 roommates in Chicago a few months ago; soon he’ll be working at the White...
by admin | Jan 4, 2009 | Management Tips
Let’s face it. We’d all like Santa to wave this recession away and put new business under our tree. But the reality is that this economic downturn is not going to disappear any time soon. So what can the travel industry do to weather this storm? I...
by admin | Jan 4, 2009 | Management Tips
It’s no secret that in the travel industry, focused and engaged employees are the most productive. It’s also no secret that engaging employees is one of the biggest challenges a leader faces. Many leaders intuitively know that employees are their number one asset, yet...
by admin | Dec 30, 2008 | Management Tips
Perception is reality. That is, the way we see things constitutes our beliefs about the world around us. It is so easy to forget that one of the most incredible choices we have is that of our perspectives, or our way of seeing, feeling about and approaching the...
