by admin | Apr 29, 2009 | Generational Differences at Work, Management Tips
When people learn that I work with the different generations in the workplace, I often hear “I can’t talk to THEM. THEY are the problem.” It doesn’t matter if it’s a Baby Boomer talking about a Gen Y, or a Traditionalist talking about a...
by admin | Apr 13, 2009 | Management Tips
A client recently asked me to help him resolve some staff conflicts within his marketing team. At the surface, it looked like the staff were insubordinate, reactive and uncooperative. However, after some discussions with all of the staff, it became clear that the real...
by admin | Mar 16, 2009 | Generation Y, Generational Differences at Work, Management Tips
“Gen Y has created a need for a cultural overhaul that has not been this dramatic since women entered the workforce en masse,” Jenny Floren, CEO of Experience said in the January 2009 article Managing Generation Y as They Change the Workforce. An industry...
by admin | Feb 8, 2009 | Baby Boomer, Generation X, Generation Y, Generational Differences at Work, Management Tips
Mitre Corporation, a public interest company, has found a creative way to get the best out of generational workplace differences. It’s called reverse mentoring. “There’s a long standing feeling that there’s a communication barrier between more experienced employees...
by admin | Feb 8, 2009 | Generation Y, Generational Differences at Work, Management Tips
Everyone loves to multitask. Contrary to popular belief multitasking does not help productivity. The first efficiency loss is the time lost to mentally “switching” between tasks. Why? Two different things have to occur in our brains when we change tasks....
by admin | Jan 7, 2009 | Management Tips
Here’s one tip that will not only change how you communicate with your employees, but also improve your bottom line. Avoid the word “why” in your conversations. The word why is actually a request for justification. Consequently, the receiver of that...
