by admin | Mar 16, 2014 | Executive Coaching, Leadership Development
Ever worked with a manager who knew what mattered and stood her ground about these things? Then you probably worked with a manager who used values-based leadership (VBL). VBL is a leadership philosophy that steps outside of measuring success by prestige, personal...
by admin | Feb 27, 2014 | Diversity in Workforce, Leadership Development, Management Tips
Sometimes merely focusing on communicating with your team isn’t enough. Why? Because the intention you set forth is often misunderstood by your audience. The gap between what you mean to communicate and what is actually communicated is known as the Perception Gap. In...
by admin | Feb 20, 2014 | Leadership Development, Management Tips, Managing Difficult Employees
Despite your best efforts, there’s a very good chance that your communication is being perceived and processed in a way you did not intend. The disconnect between what is meant to be communicated and what is actually understood is known as a Perception Gap. In this...
by admin | Feb 6, 2014 | Leadership Development, Management Tips
Let’s put your conflict handling-skills to the test! In this three-part series on conflict management, I introduced the Thomas-Kilman Conflict Mode Instrument (TKI), a fantastic tool to guide leaders when facing conflict. With the introduction of TKI came an...
by admin | Jan 30, 2014 | Leadership Development, Management Tips
Last week, I introduced the Thomas-Kilmann Conflict Mode Instrument (TKI), my favorite tool for developing conflict management knowledge. Leaders can use this tool to identify the way they typically handle conflict, and to make informed decisions about choosing an...
by admin | Jan 23, 2014 | Leadership Development, Management Tips
Conflict happens, whether we want it to or not. Most of us have a strong, visceral reaction to conflict, including (but not limited to) fear, avoidance, excitement and/or dread. However, when you boil it down, conflict is just when one person’s wishes and desires are...
