by admin | Apr 2, 2014 | Diversity in Workforce, Executive Coaching, Leadership Development, Management Tips
It’s vitally important that leaders identify and use their values in all aspects of their lives. Why? Because values give us a sense of purpose, and help guide us in organizational decision-making. You can review the definition and importance of values here. Deciding...
by admin | Feb 27, 2014 | Diversity in Workforce, Leadership Development, Management Tips
Sometimes merely focusing on communicating with your team isn’t enough. Why? Because the intention you set forth is often misunderstood by your audience. The gap between what you mean to communicate and what is actually communicated is known as the Perception Gap. In...
by admin | Feb 20, 2014 | Leadership Development, Management Tips, Managing Difficult Employees
Despite your best efforts, there’s a very good chance that your communication is being perceived and processed in a way you did not intend. The disconnect between what is meant to be communicated and what is actually understood is known as a Perception Gap. In this...
by admin | Feb 13, 2014 | Diversity in Workforce, Management Tips, Managing Difficult Employees
There sure are a lot of different personalities to deal with in the workplace! As a manager, you have to work with diverse personas on an even closer level. And let’s face it, some of those characters are difficult to deal with. Some may even seem, ahem, unmanageable....
by admin | Feb 6, 2014 | Leadership Development, Management Tips
Let’s put your conflict handling-skills to the test! In this three-part series on conflict management, I introduced the Thomas-Kilman Conflict Mode Instrument (TKI), a fantastic tool to guide leaders when facing conflict. With the introduction of TKI came an...
by admin | Jan 30, 2014 | Leadership Development, Management Tips
Last week, I introduced the Thomas-Kilmann Conflict Mode Instrument (TKI), my favorite tool for developing conflict management knowledge. Leaders can use this tool to identify the way they typically handle conflict, and to make informed decisions about choosing an...
